Wheelchair Accessibility

Several experiences and areas within Gatlinburg SkyPark are wheelchair accessible. 

The SkyLift is accessible to guests with disabilities if the guests are able to stand to load onto and off of the lift's chair.  Upon request, the chairlift can be slowed down or stopped for loading and unloading.  Wheelchairs and other mobility equipment are not permitted on the chairlift; those items may be checked at the base of the lift. Wheelchairs are available without charge near the load/unload area at the top of the lift.

The SkyDeck, the main level of the SkyCenter snack bar and gift shop, and the elevated boardwalk portion of the SkyTrail are wheelchair accessible.

Due to the steep grade of Crockett Mountain and safety issues related to the use of wheelchairs and other mobility devises on the bridge deck, the SkyBridge is not wheelchair accessible. Guests who are required to use wheelchairs or mobility devises such as walkers or crutches are able to purchase Restricted Access tickets at the SkyPark ticket window.


Web Accessibility

Gatlinburg SkyPark is committed to providing users a website that is accessible to the widest possible audience. This website seeks to comply with best practices and standards, as defined by level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines set forth how to make the internet user-friendly and content accessible for individuals with disabilities. The pages of this website are being assessed with the WAVE validation tool from WebAIM, and Site Improve, to evaluate for compliance to accessibility guidelines. This is an ongoing process to improve the content accessibility of the website.

  • This website includes the following accessibility features:

    • Inclusion of meaningful alternative text for images.
    • Using text in place of images when possible.
    • Descriptive copy used for text links.
    • Stylizing links to display with underline.
    • Navigation built user-friendly for keyboards.
  • We are currently working to fix the following issues:

    • Skip to content.
    • Color contrast between content and background color in select location.
    • Closed Captions on videos.
  • W3C accessibility guidelines: These explain the reasons behind each guideline.

    W3C accessibility guidelines

    • JAWS: Screen reader for Windows.
    • HTML Validator: Service for checking whether web pages conform to published HTML standards.
    • Web Page Backward Compatibility Viewer: Tool for viewing web pages without a variety of modern browser features.
    • Lynx Viewer: Service for viewing what your web pages look like in Lynx.


    HTML Validator

    Web Page Backward Compatibility Viewer

    Lynx Viewer

    • WebAIM: Non-profit organization dedicated to improving accessibility to online learning materials.
    • Designing More Usable Websites: List of additional resources


    Designing More Useable Websites